She had been sick last week and so was taking a make-up exam in the conference room, her back to me through the glass window, hunched low over the stapled packet of exam questions. I had asked her to leave her coat and backpack in the department office and had told her I would check in on her every 30 minutes or so in case she had questions. Each time I looked in, she looked visibly more distressed: red-rimmed eyes, a thin sheen on her forehead, her hair mussed and tangled from running her fingers through it over and over.