Both students’ and professors’ biggest issue with AEO seems to be that they are under staffed.  Several students reported that there can be an issue with AEO getting back to students in a timely fashion.  One student provided an example, “If you need books on tape, you might get them after the test and that won’t be helpful.” Despite some of AEO’s shortcomings, most students registered with the office seem to agree that AEO is very supportive and that their staff are very motivated to help you.

Here is what one professor had to say about AEO:

“I have seen first hand what a wonderful job MaryJo and Steven do with academic coaching and also how good the office is at providing things like texts, braille texts if needed, extra time on tests, and proctoring arrangements for exams.  I think where the difficulty comes is with students who have not gone to the office and have not identified themselves to the office or who don’t know they have a disability and could benefit from accommodations. Some of the difficulties that arise come when a student discovers in the course of their time at Vassar that they have a disability and then the process of coming to work with the office and getting accommodations is more fraught for the student.”